Last updated: 23 July 2026
Pharmacy Weight Loss Carleton | GPhC Registration No. 9012511 | Last updated: July 2026
We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our online pharmacy weight loss clinic. Please read it carefully.
Pharmacy Weight Loss Carleton is a GPhC-registered online pharmacy operating in Carleton, UK (GPhC No. 9012511). We act as the data controller responsible for your personal information. We are fully committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
When you use our services, we may collect the following categories of personal data:
Identity and contact information: Your full name, date of birth, address, email address, and phone number.
Health and medical information: Medical history, current medications, weight, height, BMI, and any other health details required to provide safe and appropriate treatment.
Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical data: IP address, browser type, device information, and usage data collected automatically when you visit our website.
We collect this data directly from you when you complete our online consultation forms, register an account, place an order, or contact us.
We use your personal data for the following purposes:
Providing our pharmacy services: To assess your suitability for weight loss treatments, process your prescription, and arrange delivery within 1 working day of pharmacist approval.
Clinical safety: To ensure treatments are clinically appropriate and safe for you, including pharmacist review of your consultation answers before any medication is dispensed.
Order fulfilment and communication: To process payments, manage your account, send order confirmations, and notify you of any issues with your order.
Legal compliance: To meet our obligations as a GPhC-registered pharmacy, including maintaining accurate dispensing records as required by law.
Service improvement: To analyse how our services are used and make improvements to your experience.
Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and where health data is concerned, the provision of healthcare and treatment under Schedule 1 of the Data Protection Act 2018.
Our website uses cookies to improve your browsing experience. Cookies are small text files placed on your device. We use essential cookies to keep the website functioning correctly, and analytical cookies to understand how visitors interact with our site.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
We do not sell your personal data. We may share your information only where necessary with trusted third parties, including:
Delivery partners: To fulfil and dispatch your medication orders.
Payment processors: To securely handle your payment transactions.
IT and platform providers: Who support the operation of our website and secure data storage systems.
Regulatory bodies: Where we are legally required to disclose information, such as the GPhC or other relevant authorities.
All third parties we engage with are required to handle your data securely and in accordance with UK data protection law.
We retain your personal and medical records for a minimum of 8 years in line with NHS and GPhC guidance, or longer where required by law. After this period, data is securely deleted or anonymised.
Under UK GDPR, you have rights in relation to your personal data. You have the right to access the personal data we hold about you, to request corrections if it is inaccurate, and to request deletion in certain circumstances. You may also have the right to restrict or object to how we process your data, and to request a copy of your data in a portable format.
To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.
If you have any questions about this privacy policy or how we handle your personal data, please get in touch with us:
Pharmacy Weight Loss Carleton
GPhC Registration No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We aim to respond to all enquiries, including data protection requests, within 48 hours.